Information
We understand you have questions, and we're here to provide answers! This FAQ page addresses common inquiries about our freight brokerage services. Explore the information below to learn more about how RBN ExpressLinks can streamline your shipping needs.
Frequently asked questions
Here are the answers to some frequently asked questions. If your question isn't answered here, please don't hesitate to contact us directly.
What does a freight broker do?
A freight broker connects shippers with qualified carriers, coordinating the movement of freight and ensuring shipments are handled safely, efficiently, and on schedule.
How do you choose your carriers?
We partner only with vetted, reliable carriers who meet safety, insurance, and performance standards. Each carrier is carefully screened to ensure dependable service.
Do you offer temperature-controlled shipping?
Absolutely. We handle refrigerated, frozen, and heated freight with trusted carriers equipped to maintain consistent temperatures throughout transit.
How fast can you schedule a pickup?
In most cases, we can schedule same-day or next-day pickups, depending on lane availability and carrier capacity.
What types of freight do you handle?
We manage a wide range of shipments, including dry van, flatbed, LTL, full truckload, and temperature-controlled freight (refrigerated, frozen, and heated).
Can I track my shipment?
Yes. We provide shipment updates and visibility throughout the entire process, keeping you informed from pickup to delivery.
What information do I need to get a quote?
Provide the pickup and delivery locations, freight type, weight, dimensions, and any special requirements at info@rbnexpresslinks or call at +1(289) 764-1988. We’ll handle the rest.
What if there’s an issue during transit?
Our team monitors your load and communicates proactively. If an issue arises, we work quickly to resolve it and keep you informed every step of the way.
Still have questions?
If you didn't find the answer you were looking for, don't hesitate to get in touch. Our team is ready to assist you with any specific questions or concerns you may have.
Create Your Own Website With Webador